Terms & Conditions

1. Use of this website

Content on this site is provided for general information about our services. It is not engineering advice, and it is not a substitute for a site-specific assessment of your equipment, controls or regulatory obligations. You may read, print and share this content for your own business purposes; you may not republish it as your own.

2. Enquiries and bookings

Submitting the contact form or a booking request starts a conversation — it does not create a contract, reserve capacity or commit either party. Information you send is handled as described in our Privacy Policy.

3. Scope, fees and payment

Prices shown on this site are indicative ranges. The scope, fee, schedule and payment terms for any engagement are fixed in a written proposal or statement of work signed by both parties. Work outside that agreed scope is quoted separately before it begins. Unless the proposal says otherwise, invoices are payable within 30 days of issue and expenses are billed at cost.

4. Client responsibilities

Our findings depend on the access and information you provide. You agree to give reasonable and timely access to sites, systems, records and staff, and to identify any safety, security, lock-out or confidentiality requirements that apply to us on your premises. We follow your site safety rules while on site.

5. Confidentiality

Each party keeps the other's non-public information confidential and uses it only to deliver or receive the services. We do not name clients, sites or employers publicly without written permission. Either party may disclose information where required by law.

6. Deliverables and intellectual property

On payment in full, you own the reports, documentation, configurations and process records produced for you. We retain ownership of our pre-existing methods, templates, tooling and general know-how, and may reuse them on other engagements without disclosing anything specific to you.

7. Third-party software and services

Engagements often involve software, hosting or AI services supplied by third parties. Those services are governed by their own terms and pricing, and we are not responsible for their availability, changes or acts. Where we configure them on your behalf, licences and subscriptions are held in your name unless agreed otherwise.

8. Warranties and limitation of liability

We provide services with the reasonable skill and care expected of a qualified practitioner. Except as expressly stated in a signed proposal, services are provided without further warranties, and we do not guarantee any particular financial, production or regulatory outcome. To the extent permitted by law, neither party is liable for indirect or consequential loss, and our total liability arising from an engagement is limited to the fees paid for that engagement.

Any service guarantee we offer is stated in the signed proposal for that engagement.

9. Termination

Either party may end an engagement on written notice as set out in the proposal. Work properly performed up to the termination date remains payable, and confidentiality and intellectual property terms continue to apply afterwards.

10. Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there, and the courts of British Columbia have jurisdiction over any dispute.

11. Changes and contact

We may update these terms; the revision date above shows when they last changed. Questions about these terms can go to richard.howes@flintstonetechnologies.com or Flintstone Technologies Inc., Creston, British Columbia, Canada.